This Notice describes the way AXIS collects and uses information about individuals in all locations where AXIS conducts business except for Europe.
What type of personal information do we collect about you?
The types of personal information we collect about you depends on your relationship with AXIS.
If you are an insured person or potential insured, we collect personal information of the policyholder, prospective insured, and related individuals in order to determine eligibility for, underwrite, and administer insurance policies. In some instances, we may need to collect sensitive personal information, such as information about your medical and criminal history.
If you are a claimant making a claim under an AXIS policy, we may need to collect your contact information, as well as information about your claim and previous claims. We may also need to collect sensitive personal information, depending on the nature of your claim.
If you are a business partner, we will collect your business contact details.
The types of personal information we may collect include:
- Name, address, phone number, email
- Company affiliation
- Gender
- Marital status
- Date and place of birth
- Government identification numbers: social security, passport, tax, driver's license
- Family information
- Banking information
- Health information/medical history
- Criminal history
- Credit history and credit score
- Claims/policy numbers
How do we collect information about you?
If you are an insured or potential insured, we collect information from you or your representative through the policy application process. We may also collect information about you from your family members or employer, credit reference agencies, anti-fraud databases, sanctions lists, and relevant government agencies, including public registers or databases as well as credit reference organizations.
If you are a claimant, we will collect information about you when you notify us of a claim, or if the claim is made by someone with a close relationship to you or who otherwise has authority to make a claim on your behalf. We may also collect personal information about you from others who are involved in the claim, including lawyers, witnesses, experts, and adjusters. Finally, we may consult other public sources to validate the claim or protect against fraud or other financial crime
If you are a business partner, we will collect information about you when you or your company provides that information to us as part of the business relationship.
We may also collect information about anyone who contacts us for any other purpose using the contact form on our website.
Why do we collect information about you?
We may collect your personal information for the following purposes:
If you are an insured or potential insured:
- Account setup, including background checks
- Evaluating risks to be covered
- Risk modeling and underwriting
- Customer service communications
- Payments to/from individuals
- Direct marketing
- Complying with legal or regulatory obligations
If you are a claimant:
- Managing insurance or reinsurance claims
- Defending or prosecuting legal claims
- Investigating or prosecuting fraud
- Complying with legal or regulatory obligations
Information collected automatically online
Our website may use cookies and other technologies such as web server logs to collect information about website visitors automatically. The information collected does not directly identify anyone, but we or third parties who provide this technology may combine this information with other information about your online activities over time and across different devices and online properties.For more information on how these cookies work, please see our 'Cookies Policy.' Note that like many websites, our website is not designed to respond to "do not track" requests from browsers.
Legal requirements to share
Sometimes we may be required to share personal information for legal reasons. For example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect AXIS, our clients and business partners, or others.
We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we'll post a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.
Links to our website
Our website may offer links to other websites that are not maintained by AXIS. When visiting one of these linked websites, you are subject to the other organization’s privacy notice and other policies. We are not responsible for, or able to monitor or control, the policies and practices of other organizations.
Notices for specific United States locations
We do not “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes. If you are a Nevada resident, you may contact us at [email protected] and register for us to provide you notice in the event that we change our practices in the future.
If you are a California resident, click below to review our California Privacy Notice.
California Privacy Notice
Changes to this privacy notice
This Privacy Notice is subject to change at our discretion. We will indicate changes to the Privacy Policy by updating the “Last Updated” date at the bottom of the Privacy Notice. Your continued use of this Site after any update to this Privacy Notice will constitute your acceptance of the changes.
How to Contact Us
Please address all inquiries, requests, and other communications regarding your personal information or this Privacy Notice to:
If you are a California resident, click below to review our California Privacy Notice.
Contact: Data Protection Officer Email: [email protected] Address: 10000 Avalon Boulevard, Suite 200, Alpharetta, GA 30009Phone: 1 888 914 9661, PIN 292703
Published: 24 June 2022 v1.0
