Solutions
Specialty solutions tailored to your needs
Being part of the aviation Industry can bring varying degrees of risk. AXIS Aviation Reinsurance offerings are appropriately tailored to give comfort and clarity to our clients. Learn more
Contact us: Andrew Hartley Head of Aviation - AXIS Re Reinsurance London, England [email protected] Tel: +44 20 7050 8453
In today's fast-changing business environment, operational risk is becoming more complex. The AXIS Casualty Reinsurance team offers broad experience across casualty classes. Learn more
Contact us: Joe Sweeting Head of Casualty, Lloyd’s Reinsurance London, England [email protected] Tel: +44 20 7050 8511
AXIS expertise in the property reinsurance market is backed by capital strength, experienced underwriting and long-term commitment to our partners. Learn more
Contact us: Jonathan Gray Head of Lloyd’s – AXIS Re Reinsurance London, England [email protected] Tel: +44 20 7050 8461
AXIS Re Marine offers marine companies more than the coverage they need. We lend expertise in offshore energy, ocean, and inland marine and composite exposures. Learn more
Contact us: Robert M. Copp Senior Vice President Reinsurance New York, NY [email protected] Tel: +1 212 500 7966
Being part of the aviation Industry can bring varying degrees of risk. AXIS Aviation Reinsurance offerings are appropriately tailored to give comfort and clarity to our clients. Learn more
Contact us: Andrew Hartley Head of Aviation - AXIS Re Reinsurance London, England [email protected] Tel: +44 20 7050 8453
In today's fast-changing business environment, operational risk is becoming more complex. The AXIS Casualty Reinsurance team offers broad experience across casualty classes. Learn more
Contact us: Joe Sweeting Head of Casualty, Lloyd’s Reinsurance London, England [email protected] Tel: +44 20 7050 8511
AXIS expertise in the property reinsurance market is backed by capital strength, experienced underwriting and long-term commitment to our partners. Learn more
Contact us: Jonathan Gray Head of Lloyd’s – AXIS Re Reinsurance London, England [email protected] Tel: +44 20 7050 8461
AXIS Re Marine offers marine companies more than the coverage they need. We lend expertise in offshore energy, ocean, and inland marine and composite exposures. Learn more
Contact us: Robert M. Copp Senior Vice President Reinsurance New York, NY [email protected] Tel: +1 212 500 7966
Financial Strength
AXIS' Syndicate 1686 carries the Lloyd's financial strength ratings of "A" (Strong) by Standard & Poor's, "AA-" (Very Strong) by Fitch Ratings and "A" (Excellent) by A.M. Best. The Syndicate also benefits from the strength of the Lloyd's brand, its network of global licenses and the Lloyd's Chain of Security.
The AXIS insurance and reinsurance companies are rated "A+" (Strong) by Standard & Poor's and "A" (Excellent) by A.M. Best.
Complaints
If you are a policyholder and wish to make a complaint about the service you have received, we will investigate your concerns and attempt to resolve the matter to your satisfaction as quickly as possible.
Please contact us at: 52 Lime Street London EC3M 7AF Tel: +44-20-7050-9000 Email: [email protected] Website: www.axiscapital.com
In the event that you remain dissatisfied you may, if you wish, refer your complaint to Lloyd's. Lloyd's will independently review your complaint, taking into account good insurance practice and whether all of the circumstances involved have been considered fairly.
Lloyd's contact details are as follows: Complaints Lloyd's One Lime Street London, EC3M 7HA Telephone: +44-207-327-5693 Fax: +44-207-327-5225 Email: [email protected] Website: www.lloyds.com/complaints
If you remain dissatisfied after Lloyd's has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services.
The FOS's contact details are as follows: complaints Ombudsman Service Exchange Tower London E14 9SR Telephone: +44-300-123-9123 Email: [email protected] Website: www.financial-ombudsman.org.uk
Brexit Transfer – Lloyd’s
Lloyd’s is proposing to transfer certain EEA insurance policies to Lloyd’s Brussels. The proposed transfer will not change terms and conditions of any policy, except that Lloyd’s Brussels will become the insurer and Data Controller in respect of the transferred policies.
Further information about the proposal (including whether it could affect your pre-transfer position), which policies are transferring, your rights and what you need to do can be found at lloyds.com/brexittransfer.
AXIS Syndicate 1686 is managed at Lloyd's by AXIS Managing Agency Ltd. AXIS Managing Agency Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm Reference Number 754962). AXIS Managing Agency Ltd is registered at Willkie Farr & Gallagher (UK) LLP, 'Citypoint', 1 Ropemaker Street, London EC2Y 9AW (company number 08702952)".
Claims
We deliver on our promises
Effective resolution for customers is achieved with our highly skilled claims specialists focusing on:
- Quick decision making
- Championing your needs
- An honest approach
∗Claims examples may be based on actual cases, composites of actual cases or hypothetical claim scenarios and are provided for illustrative purposes only. Facts have been changed to protect the confidentiality of the parties. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss, the terms and conditions of the policy as issued and applicable law.
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Find your future at AXIS
We are a global insurer and reinsurer tackling unique challenges. At the heart of it all? Our people. As unique as the risks we face.
