Why AXIS
Why AXIS
Service Model
Market leading service standards across the main functions of Underwriting, Claims and Delegated Authority Management. Key focus on the Customer Journey and ensuring compliance with the regulatory framework.
Expertise
Our delegated authority team comprises a group of specialists in small commercial and residential insurance. We value long-term relationships, and have worked with a number of our clients for more than 20 years.
Transparency
We agree business plans with our Coverholders which helps all parties to understand the key performance metrics required.
Appetite
Target Classes
- Residential Property Owners
- Commercial Property Owners
- Unoccupied Property Owners
- Property Focused Package Business
Limited appetite for
- Holiday Homes
Coverage and Capacity
Coverage
- All Risks for occupied properties
- Fire and restricted perils for unoccupied properties
Capacity
- Up to £10m per risk
- Up to £5m per risk
Capabilities
- Focused on delivering the best customer journey possible
- Renowned market leader with excellent service standards
- Bespoke delegated solutions to meet customer requirements
- Excellent claims service through specialist third party administrators, including 24-hour response
- We value long-term and collaborative partnerships with Coverholders which demonstrate expertise in the risks they underwrite, an intimate understanding of their territories, and a stable track record with a healthy balance between size of risk and premium
Contact US
Your AXIS team
Claims
We deliver on our promises
Effective resolution for customers is achieved with our highly skilled claims specialists focusing on:
- Quick decision making
- Championing your needs
- An honest approach
∗Claims examples may be based on actual cases, composites of actual cases or hypothetical claim scenarios and are provided for illustrative purposes only. Facts have been changed to protect the confidentiality of the parties. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss, the terms and conditions of the policy as issued and applicable law.
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