Helen Steadman
Head of Cargo
Helen is the Head of Cargo at AXIS. She began her career in Cargo insurance in 1997 as a graduate trainee with Willis Faber & Dumas. After ten years on the broking side, she switched to underwriting in 2007. She joined Novae Underwriting as Head of Cargo in 2016, which was then bought by AXIS in 2017.
Specialties include:
- Satellite and pre-launch risks
- Project Cargo
Tim Conroy
Senior Underwriter
Tim is a Senior Underwriter on the Marine Cargo team at AXIS. He began his career at AXIS when he joined the Dublin office as an Underwriting and Claims Assistant through the University of Limerick internship program in 2010. Tim has held a number of underwriting roles over the past over the past 12 years in both our Dublin and London offices specializing in Marine Cargo. In addition to Marine Cargo, Tim also currently holds the position Head of the Dublin Cross-Class Underwriting team at AXIS.
Joanne Reynolds
Senior Underwriter
Jo Reynolds joined AXIS in November 2023 as Senior Cargo Underwriter. She began her Career in Cargo Insurance in 1993 as a Cargo Underwriting Assistant at Terra Nova Insurance Company. Jo has progressed through the ranks in various Cargo Underwriting roles in both the Company and Lloyd's sectors, most recently Senior Cargo Underwriter at Argenta Syndicate Management for 14 years.
Ben Farley
Senior Underwriter
Ben is a Senior Underwriter in the Marine Cargo team at AXIS. He began his career at Liberty Specialty Markets in 2012 as a Risk Processing Technician after graduating from The University of Hertfordshire with a degree in Business Economics. Since then, he has worked at Fidelis and Talbot/AIG, and has been in the Cargo market since 2013.
A diverse risk portfolio
From everyday Cargo transportation to more specialized risks, our skilled team has the capabilities to effectively handle a wide range of situations.
Covering a distributor’s supply chain∗
A distributor supplying various retail stores across the U.S. sources from suppliers across Asia.
The goods will be collected by local couriers or carriers in order to be delivered to U.S. retail stores. The shipping container is then loaded aboard a container vessel for a voyage to the U.S. which will typically take four to six weeks.
Upon arrival at a port in the U.S., the container is unloaded and passes through customs. Once cleared by customs, the shipping container is collected by a haulier and taken to a distribution center where it is unloaded and goods stacked on racks. These goods will then be used to complete sale orders.
The goods will be collected by local couriers/carriers in order to be delivered within the U.S. to the retail stores. The goods are covered throughout its voyage from the manufacturers right through until delivery to the final retail stores. The AXIS stock throughput coverage can protect the distributor’s interests at each stage of the voyage, including associated storage.
Handling complex risk from factory to launch pad∗
A satellite manufacturer wins a contract to provide a constellation of smaller satellites to the commercial sector for broadband and GPS functionality.
For a business in this industry, the main risks are in relation to the precision work that takes place in the clean room assembly areas and during testing, which can encompass vibration and heat tests. Risk also occurs while the satellite is at the launch pad and on board the selected launch vehicle, which is fueled and ready to go.
For these types of risks, AXIS Cargo can cover the inward transit of the component parts followed by the assembly, integration and testing of each of the satellites while at the manufacturer’s premises. Coverage can be extended to the transit of the finished satellites to the launch pad until the moment of intentional ignition on board the launch vehicle.
Covering a distributor’s supply chain∗
Handling complex risk from factory to launch pad∗
A distributor supplying various retail stores across the U.S. sources from suppliers across Asia.
The goods will be collected by local couriers or carriers in order to be delivered to U.S. retail stores. The shipping container is then loaded aboard a container vessel for a voyage to the U.S. which will typically take four to six weeks.
Upon arrival at a port in the U.S., the container is unloaded and passes through customs. Once cleared by customs, the shipping container is collected by a haulier and taken to a distribution center where it is unloaded and goods stacked on racks. These goods will then be used to complete sale orders.
The goods will be collected by local couriers/carriers in order to be delivered within the U.S. to the retail stores. The goods are covered throughout its voyage from the manufacturers right through until delivery to the final retail stores. The AXIS stock throughput coverage can protect the distributor’s interests at each stage of the voyage, including associated storage.
A satellite manufacturer wins a contract to provide a constellation of smaller satellites to the commercial sector for broadband and GPS functionality.
For a business in this industry, the main risks are in relation to the precision work that takes place in the clean room assembly areas and during testing, which can encompass vibration and heat tests. Risk also occurs while the satellite is at the launch pad and on board the selected launch vehicle, which is fueled and ready to go.
For these types of risks, AXIS Cargo can cover the inward transit of the component parts followed by the assembly, integration and testing of each of the satellites while at the manufacturer’s premises. Coverage can be extended to the transit of the finished satellites to the launch pad until the moment of intentional ignition on board the launch vehicle.
*Case study examples may be based on actual cases, composites of actual cases or hypothetical scenarios and are provided for illustrative purposes only. Cover provided depends on the facts and circumstances of the risk, the terms and conditions of the policy as issued, and applicable law. The information is intended for use by licensed insurance producers and is not an offer to sell, or a solicitation to buy, any insurance product for a particular insured. Policy terms, conditions or exclusions may vary. No insurance product is offered or will be sold in any jurisdiction in which such offer or solicitation would be unlawful.
Consideration for your customer
Each industry faces their own unique risks and, as such, needs their own specific coverage areas. Outlined here are some of the key considerations for each industry.
Oil, Gas and Chemicals:
- Guaranteed outturn for shipments
- Pipeline movements
- Cavern storage
Construction and Building Materials:
- Sanction/compliance screening
- Assembly, integration and testing in relation to satellite pre-launch:
- Multi-year policy period
Defense:
- Delay in start-up/consequential loss
- Provision of risk management
- Multi-year policy period
Metals and Mining:
- Stockpiles at both mine site and port
- Theft
- Transit by barge
Consumer Products:
- Selling price vs cost price basis of valuation
- Brands clause and its impact in the event of a loss
- Possible theft attractiveness
Apparel:
- Seasonal merchantability
- Matched pairs and sets
- Selling price vs cost price basis of valuation
Agricultural Goods and Fertilizers:
- Susceptibility to spontaneous combustion and wet damage
- Robust and documented housekeeping procedures
- Transits by barge
Automotive:
- Port accumulation
- Natural catastrophe given outside storage
- Control of damage in relation to damaged vehicles (repair vs replace)
Food and Beverage:
- Possible temperature sensitive nature
- Contamination
- Fear of loss
- High value conveyances
Pharmaceuticals and Healthcare Products:
- Possible temperature sensitive nature
- Contamination
- Fear of loss
- High value conveyances
Commodity Traders:
- Misappropriation coverage
- Standard operating procedures/due diligence in relation to storage locations utilised
- Sanctions/compliance screening
Claims
We deliver on our promises
Effective resolution for customers is achieved with our highly skilled claims specialists focusing on:
- Quick decision making
- Championing your needs
- An honest approach
∗Claims examples may be based on actual cases, composites of actual cases or hypothetical claim scenarios and are provided for illustrative purposes only. Facts have been changed to protect the confidentiality of the parties. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss, the terms and conditions of the policy as issued and applicable law.
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