At AXIS, we routinely collect and use personal information about individuals, including insured persons, claimants or business partners. We take our responsibilities to handle your personal data with care very seriously, and protecting the privacy of your personal data is of great importance to us. In this Privacy Notice, we want you to understand when, why and how we collect and use personal information about you, your rights regarding this information, the conditions under which we may disclose it to others and how we keep it secure.


Important: This Privacy Notice does not supersede the terms of any insurance policy or contract you have with AXIS, nor does it limit or affect any rights you have under applicable data protection regulations.


US Privacy Notice
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Rest of The World Privacy Notice
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Who collects your personal information?

The AXIS Capital Group is a group of companies that operate in various jurisdictions around the world. The AXIS entity that originally collected information from you will be principally responsible for managing your personal information. If you have an insurance policy with us, this will be the AXIS entity named on that policy.


To find out the identity of any AXIS company that collects personal information about you as part of providing insurance coverage, check:

  • If you purchased the policy yourself, the AXIS company or your broker (if purchased through a broker) will provide you with the details of the AXIS company.
  • If your employer or other third party purchased the insurance for your benefit, contact your employer or third party to obtain details of the AXIS company.
  • If your personal data is transferred to another entity (for example, a reinsurer or third-party claims administrator), contact your AXIS insurer for details on the other entity.

Do Not Track response Our websites are not designed to respond to "do not track" requests from browsers.


Privacy Notice updates

We may need to update our Privacy Notice as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.


How to Contact Us

Please address all inquiries, requests, and other communications regarding your personal information or this Privacy Notice to:


Contact: Data Protection Officer
Email: [email protected]
Address: 52 Lime Street, London EC3M 7AF
Phone: +44-20-7877-3800


LAST UPDATED 17th December 2019